Products
Our platform delivers comprehensive solutions that empower businesses to create breakthrough experiences, ranging from multi-channel messaging services and mobile telecommunications to travel solutions and specialized applications.
Engage Customers with Zalo ZNS
Reach Millions Users on Vietnam’s Favourite App – combining chat, payments, content and e-commerce within a single app. Zalo makes engaging Vietnam’s digital users effortless.
BLUECOM: The Power Behind Digital Communication
1000 +
Mil RCS messages delivered
10000 +
B2B partners
200 +
Product coverage (countries)
500 +
Cellular networks
Why Zalo for Business?
Zalo has become a Vietnamese favourite — combining chat, payments, content and e-commerce. For businesses targeting Vietnam’s digital audience, Zalo is a strategic channel.
Widespread Reach
Vast local user base ensures your messages land where people are.
Reliable Notifications
Whether it is OTPs, booking confirmations or message alerts – ZNS delivers them all.
Seamless Integration
Embed Zalo into your CRM, e-commerce or support stack with minimal development.
Multimedia & Interactive
Send text, images, links, buttons — all within a Zalo Official Account session.
Key Features & Core Capabilities
Everything you need for effective communication in Vietnam — from rich media to automation and strong delivery.
High Reliability
SLA-backed uptime for mission-critical delivery
Unified Messaging API
Manage SMS, WhatsApp, LINE, Viber, and calls under one integration
Actionable Analytics
Track delivery, opens, engagement, and conversion metrics
Seamless Integration
Connect easily with CRM, ERP, or backend systems without major code changes
Support & Expertise
Dedicated account manager and on-demand technical assistance
Enterprise-grade Security
Certified to ISO 27001, SOC 2 Type II, and other major standards
BLUECOM MEDIA
Who we are
By pioneering global connectivity solutions, BLUECOM MEDIA leads the new generation of digital transformation with a suite of products designed to revolutionize communication and compliance across borders. Every offering reflects our unwavering commitment to excellence for Enterprise, IoT, Mobile Operators, Financial Institutions and many more global businesses.
RCS
Rich communication for branded messaging
Viber
Customer care and marketing channel
Zalo OA
Customer communication and automated notifications
Global customer support and engagement
SMS Brandname
Branded text messaging to customers
Facebook Messenger
Social media customer interaction and support
CEP
Omnichannel customer engagement platform
RBM
Rich Business Messaging for advanced communication
eSim Singel
Travel eSIM for short business trips
eSim Daily
Flexible daily eSIM for travelers
eSim Boss
Premium eSIM plan for business leaders
eSim Hostpot
Shared eSIM connectivity for groups
eSim Nonhkip
Long-stay eSIM plan for vacations
Roaming Data
International data service for roaming users
eSim VIP
High-speed eSIM plan with large data volume
Umbalena
Educational and reading app for children
Fsel
Omnichannel e-commerce sales platform
FitFlex
Fitness and personal wellness application
Booking Hotel
Online hotel and resort booking solution
Insurance
Digital insurance management platform
Airlines
Online flight booking and customer service
Tourism
Smart travel and hospitality ecosystem
Explore our use cases
Explore our Embedded Telco use cases based upon your industry.
Bank and Fintech
Retails and CVS
Travel tourism
Airlines
Education
Bank and Fintech
The Customer Engagement Platform (CEP) streamlines digital processes and enriches customer 360° insights. With smart payment integration—including real-time payments, e-wallets, and API-based services—CEP ensures compliance, scalability, and seamless interoperability across banking and fintech ecosystems.
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Retails and CVS
The Retail Customer Experience Solution unifies in-store and online engagement with omnichannel communication, intelligent chatbots, and real-time data integration. By streamlining customer journeys and enabling proactive post-purchase care, it enhances loyalty, reduces returns, and drives revenue growth across modern retail ecosystems.
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Travel tourism
The Customer Engagement Platform (CEP) enables tour operators to deliver seamless customer journeys through omnichannel engagement, intelligent chatbots, and API-ready integration. With value-added services such as travel eSIM and personalized tour products, the platform drives upsell and cross-sell opportunities, enhances customer care, and builds long-term loyalty across the travel ecosystem.
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Airlines
The Customer Engagement Platform (CEP) streamlines passenger journeys with online check-in and travel procedures via omnichannel messaging, reducing airport counter load. By enabling cross-sell of in-flight services, proactive notifications, and seamless customer care across channels, the platform enhances convenience, strengthens loyalty, and maximizes ancillary revenue opportunities.
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Education
The Customer Engagement Platform (CEP) empowers institutions to streamline admissions and student engagement through omnichannel messaging. With intelligent chatbots and seamless LMS integration, it simplifies recruitment, enhances accessibility, and ensures consistent communication across the entire education journey.
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