Products
Our platform delivers comprehensive solutions that empower businesses to create breakthrough experiences, ranging from multi-channel messaging services and mobile telecommunications to travel solutions and specialized applications.
The Customer Engagement Platform (CEP) is widely adopted across industries and business functions, enabling organizations to deliver superior customer service. When integrated with vertical solutions such as travel eSIM and traveltech services, CEP unlocks advanced capabilities in customer care, cross-selling, and personalized engagement. This not only enhances interaction and conversion rates but also drives revenue growth and increases overall customer satisfaction.
From travel and retail to finance and education, BLUECOM provides tailor-made platforms that optimize customer engagement, streamline operations, and unlock new business opportunities — all backed by our dedicated support for partners and clients throughout their digital transformation journey.
The Customer Engagement Platform (CEP) streamlines digital processes and enriches customer 360° insights. With smart payment integration—including real-time payments, e-wallets, and API-based services—CEP ensures compliance, scalability, and seamless interoperability across banking and fintech ecosystems.
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The Retail Customer Experience Solution unifies in-store and online engagement with omnichannel communication, intelligent chatbots, and real-time data integration. By optimizing end-to-end customer journeys and enabling proactive post-purchase engagement, it strengthens brand loyalty, minimizes return rates, and drives revenue growth across the modern retail ecosystem.
View DetailThe Customer Engagement Platform (CEP) enables tour operators to deliver seamless customer journeys through omnichannel engagement, intelligent chatbots, and API-ready integration. With value-added services such as travel eSIM and personalized tour products, the platform drives upsell and cross-sell opportunities, enhances customer care, and builds long-term loyalty across the travel ecosystem.
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The Customer Engagement Platform (CEP) streamlines passenger journeys with online check-in and travel procedures via omnichannel messaging, reducing airport counter load. By enabling cross-sell of in-flight services, proactive notifications, and seamless customer care across channels, the platform enhances convenience, strengthens loyalty, and maximizes ancillary revenue opportunities.
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The Customer Engagement Platform (CEP) empowers institutions to streamline admissions and student engagement through omnichannel messaging. With intelligent chatbots and seamless LMS integration, it simplifies recruitment, enhances accessibility, and ensures consistent communication across the entire education journey.
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